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ZP Consulting offers Unit Standard based training, Customised training and also Skills Programmes (or short courses)
Each Skills Programm e is
aligned to unit standards that are registered on the National Qualifications Framework (NQF). This means that when competence is achieved by the learners, credits will be registered against their name on the National Learner Record Database. These credits contribute towards the achievement of full national qualifications that are registered with the South African Qualifications Authority (SAQA).
A Skills Programme is made up of one or more unit standards. Skills Programmes available include the following:
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BUSINESS AND ENTREPENEURIAL SKILLS |
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ACCOUNTING SKILLS |
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Finding Business Opportunities |
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Basic Bookkeeping |
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Writing Business Plans |
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Understanding Financial Statements |
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Improving Productivity |
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Cash Handling in a Business |
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Marketing your business |
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Costing and Pricing your Products |
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Strategic Planning |
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Budgeting in a Business |
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Tendering for business |
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Financing your business |
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ORGANISATIONAL DEVELOPMENT |
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Motivating your team |
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Ethics in Busines |
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Legal issues in business |
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Successful Meeting tactics |
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Managing Finance |
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Occupational Health and Safety |
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Human Resource Management |
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Fundamental Project Management |
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Handling Stock |
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Innovation and Creativity |
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Control Office Supplies |
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Understanding Basic Business Principles |
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Manage Logistics |
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Handling Customer Complaints |
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COMPUTER SKILLS |
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PERSONAL DEVELOPMENT |
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Computer Literacy |
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How to be a professional |
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Typing and Keyboard Skills |
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Personal Budgeting |
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Microsoft Windows |
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Life Skills (HIV, Budgeting, Career Planning) |
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Microsoft Office Basic and Intermediate |
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Basic calculations |
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ICDL Qualifications |
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Time Management Skills |
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Self development |
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TRAINING AND EDUCATIONAL SKILLS |
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Understanding Yourself and Other's Needs |
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Facilitation of Training |
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CUSTOMER CARE AND SALES |
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Outcomes Based Assessment |
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Excellence in Customer Care |
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Moderation of Assessments |
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Superior Telephone Skills |
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Mentoring |
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Successful Team Building |
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Career Planning |
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Communication and Literacy |
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Training 1 on 1 |
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Diversity with Batho Plele |
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ONE YEAR QUALIFICATIONS AVAILABLE |
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National Certificate in Contact Centre Support NQF2 |
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National Certificate Team Leader NQF3 |
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National Certificate in Office Administration & Secretarial NQF 3 - 4 |
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National Certificate in New Venture Creation NQF4 |
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National Certificate in Customer Management NQF4 |
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National Certificate in Marketing Research NQF 4 |
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National Certificate in Marketing Communication NQF4 |
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National Certificate Freight Management NQF4 |
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National Certificate in Generic Project Managment NQF 4 |
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UNIT STANDARD TRAINING |
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Over 400 accredited unit standards are available, accredited by various SETA’s - click here |
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